Shipping policy
Processing Time:
- Orders are processed within 3-5 business days. Processing delays during holidays or high-demand periods will be communicated.
Shipping Rates and Times:
- Standard Shipping (5-7 business days).
- Expedited Shipping (2-3 business days).
- Rates are calculated at checkout based on the destination.
International Shipping:
- JJ Luxe ships worldwide. Delivery times vary by region.
- Customs duties, VAT, or import taxes are the responsibility of the buyer.
Order Tracking:
- Once dispatched, tracking details will be sent via email.
Lost/Damaged Items:
- JJ Luxe is not responsible for packages lost during transit but will assist in filing claims with the courier.
